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To implement an ePassport system in line with International Civil Aviation
Organization (ICAO)’s standards capable of achieving the following business
requirements:
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Reduce the turn-around timeframes in issuing these official documents;
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Issue more secure travel documents to one person only;
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Mitigate all associated risks in the ePassport production process;
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Provide on-line registration/verification processes for individuals.
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Benefits:
ICAO being a 188 member states provides guidelines with regard to the
implementation of ePassport that all countries globally are to comply with in
terms of the international standards, hence it recommends and endorses these
standards together with the deployment timelines in implementing this
initiative.
The set implementation timelines of the 27 eVisa waiver countries i.e. Shengen
countries is October 2006 and the rest of the world is 2010, hence the
communicated implementation timelines for Home Affairs is December 2006. The
implementation of ePassport with compliance to ICAO standards will provide for
the following benefits:
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Standardized representation of data on the ePassport data page;
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Standardized security feature profile to be incorporated onto the ePassport
document;
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Global interoperability amongst countries in terms of :
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Visual interpretation of data;
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Machine readable key data summary printed on the machine readable zone (MRZ) ;
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Enhanced ability to confirm identity of person seeking entry into a particular
country through:
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Ports of Entries (POE) i.e. Border Controls
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Airline Check-In and Boarding
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Applying for a visa; and
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Fraud Detection and Prevention
The Department of Home Affairs envisages changing the manual processes where
paper forms are used as a main interface with its clients and systems to a
total paperless environment where all transactions are committed online and
real-time. In order to accomplish this, a new design of an integrated core
business system is required termed the WHO AM I ONLINE (I am I said) System.
The Department wants to achieve the following objectives with this system:
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Implement Online Registration, that is capture the following digitally:
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Photo, Fingerprints, Signature and Voice
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Demographics and
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Supporting Documents;
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Introduce an integrated core business system (incorporating civic and
immigration with a single logical database of all persons);
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Eliminate manual and tedious processes;
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Reduce the vast amounts of paper;
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Ensure acceptable fingerprints quality at offices of application;
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Improve Turnaround Times for “enabling documents” applications;
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Eradicate future “Back Record Conversion”;
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Improve Overall Security;
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Improve agility through the use of workflow;
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Improve agility through the use of workflow and compliance to Service Oriented
Architecture;
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Improve integrity through the enforcement of business rules; and
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Introduce the General Live Capture Concept (GLCC) with Highly Configurable
Counters housing Integrated Client Service Consoles (ICSC) backed by
Fault-tolerant Controllers for offline processing at any office in order to
address the office counters, queuing and ‘look & feel’.
The delivery points also require a redesign in order to enable the paperless
environment. It is envisaged that these delivery points become more scalable
and adaptable to the changing environment of the Department. The ICSC types
will be utilized in the following environments:
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Regional Offices, District Offices and Points of Service;
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Ports of Entry (Harbours, International Airports and Land-based Border Posts);
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Multi-Purpose Community Centres (MPCC);
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Mobile Units and DHA Vehicles;
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Selected Hospitals, Morgues, Post Offices, Chain Stores & Malls; and
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Foreign Missions. Benefits to Society
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Quick turnaround times for enabling documents applications
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Reliable status information wrt all persons (citizens, refugees, visitors,
etc…)
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Benefits to Society
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Quick turnaround times for enabling documents applications
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Reliable status information wrt all persons (citizens, refugees, visitors,
etc…)
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Benefits to DHA Staff
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Up-skilling
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Meaningful contribution towards bridging the DIGITAL Divide
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Improved staff morale – no more mundane and manual tasks
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Working smarter
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Approximate time frames
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5 May 2006: Animation Tender Awarded
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31 May 2006: WHO AM I ONLINE Tender Closes
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5 July 2006: Supplier on site
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31 Aug 2006: Live Capture Concept Office established
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31 Aug 2006: ICSC Prototype testing in H/O
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01 Nov 2006: ICSC testing in Kimberley R/O
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01 Feb 2007: ICSC testing in o Northern Cape - R/O, 5 D/O, MU, Post office,
Hospital, SP
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Cape Town - Harbour, Airport, Khayelitsha & Refugee
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Giyani – R/O, 7-tone Mobile Unit, Post Office, Hospital
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Gaborone – Foreign Mission & Kopfontein Border Post
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Krugersdorp – National Deportation Facility – “Lindela”
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01 May 2007: Commence Rollout to all DHA offices
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2yr Rollout Plan until 31 March 2009
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