What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Department’s core functions are:

Civic Services


  • Maintaining the National Population Register (NPR)
  • Managing the birth, marriage and death records
  • Determining and granting citizenship
  • Issuing travel documents and passports
  • Issuing identity documents (ID)
  • Administering admissions into the country
  • Determining the residency status of foreigners and issuing permits thereof
  • Custodianship of refugee affairs
  • Inspectorate
  • Policy directives



The mandate of the Department is two-fold:

Firstly, the DHA is custodian, protector and verifier of the identity and status of citizens and other persons resident in South Africa. This makes it possible for people to realize their rights and access benefits and opportunities in both the public and private domains. By expanding these services to marginalized communities, the department plays is a key enabler in deepening democracy and social justice.

Secondly, the DHA controls, regulates and facilitates immigration and the movement of persons through ports of entry. It also provides civics and immigration services at foreign missions; and determines the status of asylum seekers and refugees in accordance with international obligations. The department thus makes a significant contribution to ensuring national security, enabling economic development and promoting good international relations.


  • Secured South African citizenship and identity
  • Immigration managed effectively and securely in the national interest including economic, social and cultural development
  • A services that is efficient, accessible and corruption free.



A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship



The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfil our international obligation



The DHA is committed:

  • People-centred and caring
  • Patriotic
  • Professional and having integrity
  • Corruption free and ethical
  • Efficient and innovative


Being efficient and innovative

Being people-centred and  caring

Instilling and demonstrating integrity

Accountability and transparency

Fighting corruption


We are in the process of updating our contact details on this website. WESTERN CAPE PROVINCE's contacts has been updated

Forms will no longer be available from this website.

Please visit your nearest Home Affairs office to obtain 


necessary information.

We apologise for any inconvenience.