Organisational organogram


Minister’s office


Key staff:

  • Special Advisor
  • Legal Advisor
  • Chief of Staff
  • Parliamentary Officer

Deputy Minister’s office


Key staff:

  • Head of Administration
  • Parliamentary Officer
  • Personal Assistant

Director-General’s Office

 

Purpose: 
The support the Director-General in the execution of his functions and ensure that resources allocated to the Director-General: support are managed in an effective and efficient manner.

Functions:

  • Oversee the operations of the Director-General Support namely document management, administration, and policy support
  • Liaise with internal and external stakeholders on issues pertaining to policy, strategy, high-level coordination of systems/ processes and other content issues involved with the Office of the Director-General
    Advise the Director-General on a wide range of issues
  • Undertake research and compiling reports for the Director-General
  • Coordinate the implementation of high-level decisions within the Department
  • Participate in the development of the strategy, policies and plans for the Department
  • Manage various strategic events, projects and programmes identified to meet short, medium and long term objectives of the Director-General’s Support/ Director-General
  • Ensure the alignment of the organisational and individual performance of the Managers reporting to the Director-General
  • Liaise with internal business units to ensure that service delivery is effectively managed
    Represent the Director-General/ Director-General Support at management and other governmental forums

 

Key staff:

  • Chief Director: Director-General Support 
  • Director: Administration Support
  • Director: Policy Support
  • Executive Personal Assistant

Communication Services

 

Purpose: 
To render an integrated communication and liaison services.

Functions:

  • Delivers internal and external communication services
  • Facilitates public education campaigns and promotes awareness of the Department’s services and initiatives

Key staff:

  • Head of Communications
  • Chief Director Corporate Communications
    • Director Communications Production Hub
    • Director Corporate Communication
  • Chief Director Stakeholder & Media Relations
    • Director Stakeholder Management
    • Director Media Relations

Legal Services

 

Purpose: 

Functions:

Key staff:


Intergovernmental Relations

 

Purpose: 
To manage intergovernmental and International Relations in the Department.

Functions:

International Relations: To provide support to the Department in fostering regional and international cooperation, in immigration and civic matters. Manages and coordinates bilateral and multilateral engagements of the Department, including events with strategic importance to the country.

Integrated Governance: Responsible for:
- External stakeholder Management sub- directorate deals with engagements and signing of MOU’s with internal and external stakeholders,

-Parliament Liaison and Cabinet Support sub- directorate is responsible for all parliamentary engagements of the department, Cabinet matters and Clusters (FOSAD).

Key staff

Chief Director: Intergovernmental Relations
Director: International Relations
Director: Integrated Governance


Policy and Strategic Management

 

Purpose:

To ensure an informed policy, strategy, planning and organisational performance management function that is aligned to government priorities and frameworks.

 

Functions: 

  • STRATEGIC PLANNING

    • Ensure that the planning and budgeting process is managed effectively and aligned with government outcomes, priorities and programmes
    • Develop and coordinate the planning function across DHA

 

  • POLICY

    • Managing policy development and review
    • Policy development support and governance across DHA
    • Maintaining a register of all approved policies

 

  • MONITORING AND EVALUATION

    • Monitor, evaluate and report on organisational performance
    • Development and support of the M&E function in the Department
    • Collection and analysis of performance information to support M&E

 

Key staff:

  • Chief Director: Policy and Strategic Managemen
  • Director: Monitoring and Evaluation
  • Director: Strategic Planning

Director-General Support

 

Purpose: 
The support the Director-General in the execution of his functions and ensure that resources allocated to the Director-General: support are managed in an effective and efficient manner.

Functions:

  • Oversee the operations of the Director-General Support namely document management, administration, and policy support
  • Liaise with internal and external stakeholders on issues pertaining to policy, strategy, high-level coordination of systems/ processes and other content issues involved with the Office of the Director-General
    Advise the Director-General on a wide range of issues
  • Undertake research and compiling reports for the Director-General
  • Coordinate the implementation of high-level decisions within the Department
  • Participate in the development of the strategy, policies and plans for the Department
  • Manage various strategic events, projects and programmes identified to meet short, medium and long term objectives of the Director-General’s Support/ Director-General
  • Ensure the alignment of the organisational and individual performance of the Managers reporting to the Director-General
  • Liaise with internal business units to ensure that service delivery is effectively managed
    Represent the Director-General/ Director-General Support at management and other governmental forums

Key staff:
 

  • Chief Director: Director-General Support
  • Director: Administration Support
  • Director: Policy Support
  • Executive Personal Assistant

Civic Services

 

Purpose: 
To carry out the Department’s core functions: grant rights and citizenship to eligible persons.

Functions:

  • Status Services: Maintains an accurate register of all citizens and immigrants who have acquired the right to permanent residence; registers births, deaths and marriages; provides travel and citizenship documents; provides financial assistance to citizens abroad by paying for their visas and air travel costs if they wish to return to South Africa and have no means of doing so; and determines and grants citizenship.
  • Identification Services:  Oversees issues relating to identity, such as fingerprints, photographs and identity documents.
  • The Customer Service Channel is a multi-channel service through which external and internal customer enquiries are resolved.
  • Provincial Civic Services:   Ensures the delivery of civic services and the relevant support functions in the provinces.

Key staff:

  • Deputy Director General:  Civic Services
  • Chief Director:  Civic channel management
  • Chief Director:  Back office ID processing
  • Chief Director:  Back office status services 
  • Chief Director: Civic services support
  • Provincial Manager: KwaZulu/Natal
  • Provincial Manager: Mpumalanga
  • Provincial Manager Northern Cape
  • Provincial Manager: North West
  • Provincial Manager: Free State
  • Provincial Manager: Western Cape
  • Provincial Manager: Eastern Cape 
  • Provincial Manager: Gauteng
  • Provincial Manager: Limpopo

Immigration Services

 

Purpose:
To regulate immigration in line with South Africa’s skills and investment needs and to manage refugees and asylum seekers in South Africa.

Functions:

  • National Immigration Services Support:  To provide support for the national immigration branch by managing Immigration Services’ operations, business intelligence and research functions.
  • Asylum Seekers Management:  Formulates and implements procedures with regard to the determination of the status of asylum seekers; provides advice to Refugee Reception Offices on policy matters; issues enabling documents to refugees and serves on the Tripartite Commission of repatriating refugees to their country of origin - in terms of the Refugees Act.
  • Inspectorate:  Enforces compliance with the Immigration and Refugees Acts and Regulations; manages the national immigration inspectorate; manages deportations of illegal foreigners and coordinates the investigation of non-compliance in the different zones.
  • Port Control:  Strengthens borders and ports of entry throughout the country – controls entry into and departure from South Africa in terms of the Immigration Act and devises control strategies aimed at promoting and protecting the integrity of the Republic.
  • Foreign Offices Regional Coordination:  Coordinates and renders support functions to South African missions abroad on all Home Affairs functions such as issuing of visas and permits to applicants, also face value documents to South Africans living abroad.
  • Permits: Monitors, evaluates and controls permits and visa functions; provides, administers and maintains permanent residence activities at Head Office, provinces and foreign offices; facilitates the fulfilling of permit applications to enable the movement of skilled workers to the country.

Key staff

  • Deputy Director General:  Immigration Services
  • Chief Director Foreign Office Co-ordination and Support
  • Chief Director Port Control
  • Chief Director Permits 
  • Chief Director Inspectorate 
  • Chief Director:  Asylum Seekers Management

Finance and Supply Chain Management

 

Purpose: 
To ensure effective and efficient integrated financial services and supply-chain management systems.

Functions:

  • Manages a centralized budgeting and planning programme
  • Financial administration and management
  • Ensures that the Department has a sound supply-chain management system

Key staff:

  • Deputy Director General: Finance & Supply Chain Management
  • Chief Director:  Supply Chain Management
  • Chief Director:  Revunue and Budget Management
  • Chief Director:  Financial and Asset Management
  • Chief Director:  Property and Facility Management

Information Services

Purpose: 
To manage information resources in order to enable the Department to achieve its objectives in line with its mandate.

Functions:

  • Develops and implements an information services strategy (IS) and architecture along with governance required to support desired business capabilities
  • Develops and implements an Information and Communication Technology (ICT) strategy to support operational needs of the business
  • Coordinates and manages IS projects in an integrated manner to realise the strategic objectives of the Department
  • Develops, implements and manages a knowledge and information management (KIM) strategy
  • Represents the Department at relevant structures and forums

Key staff:

  • Deputy Director General:  Information Services
  • Chief Director:  Information Services Governance
  • Chief Director:  Application Management
  • Chief Director:  IT Service Management
  • Chief Director: Special Initiatives

Counter Corruption and Security

 

Purpose:

To prevent and combat corruption in order to protect and promote the integrity of the Department of Home Affairs

Functions:

  • The investigation and prosecution of corrupt officials in DHA.
  • The investigation of syndicates involved in organised crime related to DHA.
  • Providing support to mandated security structures on crime and corruption related projects (e.g. SAPS).
  • The constant research, analysis, implementation and monitoring of processes with a view of preventing corruption.
  • The identification and analysis of all relevant risks, trends and tendencies in the Department concerning fraud and corruption.
  • Providing feedback to Management on all related risks at Head Office as well as Domestic Offices to determine preventative measures.
  • Providing guidance, advice and recommendations regarding work procedures, code of conduct and ethics.
  • The implementation of preventative measures and raising awareness around fraud and corruption.
  • To enforce physical security and access control and the safe guarding of DHA assets, staff and clients.
  • The assessment and evaluation of security risks and implementation of mitigating measures.
  • To develop security policies and procedures.
  • To manage the integrity of all prospective and current employees and service providers

Key staff:

  • Deputy Director Genral: Counter Corruption and Security
  • Chief Director : Investigation 
  • Chief Director: Security Services

Human Resources

 

Purpose: 
To provide a strategic and transformed human resource service within the Department.

Functions:

  • Ensures the effective development of human resources strategies and the alignment of the organisational structure to the Departmental strategic plan and objectives
  • Manages a responsive human resource administration service and provides a platform for holistic employee development and wellness
  • Provides a platform for sound employee relations, ensuring that Departmental practices are legislatively correct and employee-sensitive
  • Provides governance for the monitoring and evaluation of key human resource strategies in line with applicable legislation, procedural requirements and standards applicable to functional areas
  • Manages the implementation of optimised learning programmes and initiatives

Key staff:

  • Deputy Director General: Human Resources
  • Chief Director : HR Strategy and Planning
  • Chief Director : People Management and Development
  • Chief Director : Employee Engament
  • Chief Director : Business Partnering

Learning Academy

 

Purpose: 
To transform the DHA into a learning organisation by providing centralised management, coordination and administration of learning and development, in order to build occupational and professional competence of the DHA workforce.

Functions:

  • To provide learning and development interventions
  • To Maintain quality and effectiveness of learning and development interventions
  • To administer, manage, and support core learning centre functions

Key staff:

  • Deputy Director-General: Learning Academy 
  • Chief Director:  Learning Provisioning
  • Chief Director:  Quality and Stakeholder Management
  • Chief Director:  Research & Information Management